ismfast.comFAST Suite

Toggle navigation Webinars Help & Support Login Webinars Help & Support Login Built just for schools, by those who understand schools Software designed to simplify your workflow, reduce family-side confusion, and empower your mission. Request a Demo In response to COVID-19, ISM offices are closed to the public, and our team is working remotely. ISM FAST is still accepting and processing applications, and continues to offer Customer Service assistance to both schools and families. Schools may continue to call 302-384-9340 and leave voice messages that our Client Service Representatives are checking regularly and responding to during our normal business hours (Monday-Friday, 8:00am-4:30pm EST). As always, you may also email help@ismfast.com, or use the "Contact Us" feature within your FAST system. Parents may continue to call our 24/7 Parent Help Line at 1-877-326-FAST (3278). This number is for Parents only, and is not able to assist School Administrators. FAST Aid is crafted for accountability and powered by theory. Fill your seats with mission-appropriate students. Make responsible, appropriate awards with confidence and support. What you will get Privacy protection Ability to customize the formula to your mission 24/7 support from a financial aid specialist Most accurate threshold settings based on localized data Industry leading formula to accurately handle business income System designed with 40+ years experience and research on best practices for private-independent schools Fact Sheet ...FAST each year works to improve the product in ways that are in direct response to the schools needs... Neal Wrightson, Head of School, Children's Community School in California I was impressed by FAST — it's a needed service that simplifies something that can be complicated, that will help a lot of people and institutions. PARENT, Community Montessori School, TX Your client services representative is extremely patient and thorough, and is always suggesting ways we can improve our process. Katie Rich, Director of Admissions and Financial Aid, Bernard Zell Anshe Emet Day School Previous Next FAST is turning the big 1-0! Celebrate a decade of strategic, mission-appropriate awarding at the FAST Expo ! It's two complimentary days of financial aid theory, hands-on training, best practices, demonstrations, and networking. Seats are limited, register today. Dates -- Webinars Currently there are no scheduled software presentations. Request a customized demonstration of our products by clicking below. Request a Demo Pick from free Webinars to learn about the topics you are interested in! Dates & Topics Contact customer support Email Address 1316 North Union Street Wilmington, DE 19806 Customer Service For Parents: 877-326-FAST (3278) Open 24/7/365 Se habla español For School Administrators: 302-384-9340 8:00am-4:30pm EST Monday through Friday help@ismfast.com Privacy Policy Read Privacy Policy Read Student Privacy Policy Fast Expo -- © 2018 Independent School Management, Inc. X Privacy Policy We've developed this privacy policy to serve those who are concerned with how their 'Personally identifiable information' (PII) is being used on our website. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your school's, employees, students, and family's personally identifiable information in accordance with our website. We collect personal information from users that access one of our Websites to place an order, subscribe to a newsletter, respond to survey, fill out a form or entering general information on one of our websites, or when school administrators or families access one of our cloud-based applications? When you use one our websites ISM Corporate Website ISM FAST® Website What type of information do we collect? When purchasing a product or service, subscribing to one of our newsletters, responding to a survey, filling out a form, or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, billing information, or other details to help you with your experience. When do we collect information? We collect information from you at the time you register for our website, order a product or service, you subscribe to a newsletter, you respond to a survey, you fill out a form, or you register on our site. When you access membership services, cloud-based applications, or any subsidiaries within. Membership Services FAST® Membership Services What type of information do we collect? So that you may receive discounts and access products and services specific to the membership we collect information including school name, membership administrator name, title, mailing address, and email address. When do we collect information? We collect information from you at the time you register for our membership, add a user to your membership, or you fill out a form to make changes to or customize your school's membership acess. How do we use your information? We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested. To improve our website in order to better serve you. To allow us to better service you in responding to your customer service requests. To quickly process your transactions. To send periodic emails regarding your order or other products and services. To follow up with them after correspondence (live chat, email or phone inquiries) FAST® What information do we collect from students? FAST®, our cloud-based software collects specific student/family information which is used to determine need for financial aid. This data is collected at the time the family applies for financial aid with our client schools. We collect studemt name, addresses, age, date of birth, social security income, or trust information only. Independent School Management (ISM) will at no time share or sell ANY school, student, or family information with or to third parties, or use such information in conjunction with third parties or any other purpose other than as authorized at the time of sale. We will use school information for our internal marketing purposes or family testimonials when explicilty agreed to by the family via opt-in which authorized at the time of data collection. Third-party disclosure We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. Third-party links We do include or offer third-party products or services on our website. In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provide...